Deliveries

UK Delivery rates:

 

Delivery rates for UK*	Standard postage	Despatched (working days)	Estimated delivery time(working days)*
Orders up to £30	£4.95	1-5 working days depending on product	next day despatch via UK Mail
Orders over £30	FREE!	1-5 working days depending on product	next day despatch via UK Mail or TNT Express
Orders over £150	FREE! + FREE GIFT worth up to £30	1-5 working days depending on product	next day despatch via UK Mail or TNT Express

 

Delivery rates for Ireland and Northen Ireland	Express postage	Despatched (working days)	Estimated delivery time(working days)*
Orders up to £30	£14.99	1-5 working days depending on product	2-3 days despatch via UK Mail or TNT Express
Orders over £30	£7.99	1-5 working days depending on product	2-3 days despatch via UK Mail or TNT Express

 

We will despatch your order quickly but the delivery times are not guaranteed so please allow a reasonable time for your order to arrive. 

*Usual delivery times are a general guideline and may vary due to any circumstances which are out of our control. Once the orders have been passed to the delivery providers we are no longer responsible for delivery time. 

We endeavour to send orders paid for using the online payment service within 1-5 working days of order, however, it is likely that your order shall be shipped quicker than this.

Items which are specially ordered or made to order may take longer to ship. Should this be the case, a note of expected shipping times are clearly marked upon the item.

Wherever possible orders will be sent in boxes and shall be pleasantly packaged inside, but some items which are unable to be boxed will be sent in secure packaging.   

In busy periods, if there is a very rare occasion where an item is sold out a close alternative may be sent on approval. Should you not wish to receive an alternative please put a note in the comments box at checkout.

Free delivery is for Standard U.K. orders over £30.

If the receiver of the goods is not available to at the time of the delivery it is the responsibility of the customer and not Craft Madness to collect the parcel from the courier or to arrange re-delivery.

 Delivery shall ordinarily be made by our couriers , we use UK mail for items smaller than 1.3 meter and everything bigger than 1.3 meter will be delivered by TNT Express. Tracking details will be provided wherever possible.

 

Collection from our premises

 

We are unable to offer a collection service from our premises.

 

International rates:

IMPORTANT

Please Note that we deliver to UK and Europe.

Currently we do not ship out side Europe to the rest of the world.

Delivery rates for Europe except Italy	Standard Airmail
Orders up to £40	£14.95
Orders between £41 and £100	£9.95
Orders between £101 and £150	£5.95
Orders over £150	Free Delivery